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Frequently Asked Questions
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The uninsured and underinsured people who have insurance, but their deductibles are so high they never meet them, and they are paying full price for medicine. With decades of relationships, partnerships and buying power, we have pooled our resources and are providing the lowest prices on medications in the country.
Yes, all generic medications on our formulary.
Yes, you can begin using it immediately for Mail Order, and for retail 24 hours after you sign up
Signing up is easy, it will only take a few moments to answer required information. Call us, we can help you sign up.
Only your generic medications on the formulary are free with your monthly subscription.
Our pharmacists can help determine if there is an equivalent drug to help meet your medical need. Or, you may obtain brand name medications through your retail pharmacy at a contracted cost.
We do offer over the counter medications through mail order at 50% or more off retail prices
As many family members you have. All family members must live at the same address.
All family members must live at the same address. Shipping address can change depending upon circumstances.
Yes, changes can be made on your monthly billing date.
Our pharmacist will contact your local pharmacy or physician and have your prescription transferred to us.
The quantity will be as per the doctor’s order on the prescription. However, there is a maximum qty limit allowed by the program. Charges may occur for maximum quantity limits exceeded.
Yes, we support 30 day and 90- day prescriptions. The most economical will be a 90-day supply!
There is no limit.
A digital member card will be available from the online portal to download or print after you enroll.
Your card will be available after you enroll.
Our pharmacists will reach out to your doctor to request a new prescription or refill.
Yes, present your membership card to your local pharmacy. Your prescription cost will be at the contractual rate.
You will receive a free meter, low- cost testing strips, and lancets.
Yes. Monthly subscription applies to remain active in the program.
Call customer support to update your account.
It will depend on your shipping preference. If you use standard shipping time is 7-10 days.
Yes, we have expedited shipping:
Next Day $44.95
2 Day $15.00
Our standard shipping time is 7-10 days. Expedited shipping is faster.
Yes, we can ship to P.O. Box.
Yes, your delivery courier provides tracking information.
If the medication is not on the formulary, call customer support to see if we can special order the medication. Additionally, our pharmacists can help determine an equivalent drug to help meet your medication need.
If your medication is damaged, give customer support a call and we assist you with the next steps to obtain your medication.
Yes, contact customer support.
At this time, we don’t not offer automatic refills, however; we can set you up for SMS text reminders to remind you when your next refill is due.